7408 Privacy Policy — Data Protection for Malaysian Users
This Privacy Policy explains how 7408 collects, uses, stores, and protects your personal information as a user of our platform in Malaysia. Please read this document carefully to understand your rights and how we handle your data.
Effective Date: 1 January 2026 | Version: 2.0
1. Information We Collect
When you register and use the 7408 platform, we collect several categories of information to ensure our services run smoothly and securely for all users in Malaysia.
Account & Identity Information
During registration, we collect your full name, email address, phone number, date of birth, and an encrypted password. For identity verification (KYC) purposes, we may request a copy of your valid national identity card or passport.
This information is required to create and manage your account, process financial transactions, and comply with applicable legal obligations.
Payment & Transaction Information
All financial transactions on 7408 are processed in Malaysian Ringgit (MYR). We record information related to your deposits, withdrawals, and betting history, including the payment methods used, such as FPX or e-wallets.
We do not store your full credit or debit card details. Payment processing is handled by registered, secure third-party payment providers.
Device & Browser Information
We collect technical information such as your IP address, browser type, operating system, device model, and screen resolution. This data is used to optimise how the platform displays across different devices, including smartphones — the preferred choice among our Malaysian users.
Usage Data & Platform Activity
We record your activity on the platform, including pages visited, games played, bets placed, and access times. This data helps us understand usage patterns and improve the overall user experience.
2. How We Use Your Information
7408 uses the information we collect solely for legitimate purposes that are necessary to deliver our platform services to users in Malaysia. The following are the primary purposes for which your data is used:
- Account Management: Creating, verifying, and managing your user account, including processing deposits and withdrawals in MYR.
- Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, or any misuse of the platform.
- Legal Compliance: To meet the legal and regulatory requirements applicable to our platform's operations.
- Service Improvement: Analysing usage patterns to improve platform features, load times, and the mobile user experience.
- Communications: Sending you important notifications about your account, security updates, and promotional information you have opted in to receive.
- Customer Support: Resolving enquiries and technical issues reported through our support channels.
3. Cookies & Tracking Technology
The 7408 platform uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our platform.
Required for core platform functions such as login authentication, session security, and transaction processing. These cookies cannot be disabled.
Used to gather statistical data on how users interact with the platform, helping us understand which pages are visited most frequently.
Saving your preferences — such as language settings and display preferences — so you don't need to reconfigure them each time you access the platform.
You can manage your cookie settings through your browser. However, disabling essential cookies may affect the platform's functionality. For more information on managing cookies, refer to the help documentation for your browser.
4. Data Storage, Security & Sharing
Storage & Retention Period
Your data is stored on secure servers protected by multiple layers of security. 7408 retains your information for as long as your account is active or as necessary to provide our services, comply with legal obligations, resolve disputes, or enforce our agreements.
After an account is closed, we will retain transaction records and other required information for the period stipulated under applicable Malaysian law.
Data Security
The 7408 platform uses SSL encryption to protect all data transmitted through it. Access to users' personal data is restricted to staff who genuinely require it to carry out their duties. All staff are bound by strict confidentiality obligations.
Third-Party Sharing
7408 does not sell, rent, or disclose your personal information to third parties for marketing purposes without your consent. However, we may share data in the following limited situations:
- Service Providers: Payment providers, analytics platforms, and technical infrastructure suppliers that help us operate the platform — all bound by strict confidentiality agreements.
- Legal Requirements: When required by Malaysian law or a valid court order.
- Rights Protection: To protect the rights, property, or safety of 7408, our users, or the public from any threats or unlawful activity.
5. Your Rights as a User & How to Contact Us
As a 7408 platform user in Malaysia, you have certain rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights.
Right of Access
You have the right to request a copy of the personal information we hold about you. Requests can be made through our customer support channels and will be processed within a reasonable timeframe.
Right to Rectification
If you find that the personal information 7408 holds about you is inaccurate or out of date, you have the right to request a correction. Log in to your account or contact support to update your details.
Right to Erasure
Under certain circumstances, you may request the deletion of your personal data. Such requests are subject to our legal obligations to retain specific records, such as financial transaction history.
Policy Updates & How to Contact Us
7408 reserves the right to update this Privacy Policy from time to time. Users will be notified of any material changes via the platform or by email. The "Effective Date" at the top of this document reflects the latest version.
If you have any questions, concerns, or would like to exercise your rights regarding your personal data, please contact the 7408 customer support team via live chat on the platform or by email at: [email protected]. You may also refer to our FAQ page us for further information.